Needs Assessment
  • Conduct a thorough assessment of your business requirements, payment volume, target markets, and transaction types.

  • Identify specific needs and preferences, such as global payment capabilities, multi-currency support, or industry-specific compliance.
Vendor Evaluation & Selection
  • Research and evaluate various payment providers based on their reputation, reliability, security measures, and pricing structures.

  • Assist in shortlisting potential vendors based on their alignment with your business needs and capabilities.

  • Facilitate the request for proposal (RFP) process and provide guidance in vendor selection.
Contract Negotiation
  • Provide expertise in contract negotiations to ensure favourable terms and conditions with the selected payment provider.

  • Review and analyse service level agreements (SLAs), pricing models, termination clauses, and dispute resolution procedures.

  • Help negotiate competitive transaction rates, fees, and contractual terms that align with your business objectives.
Integration & Onboarding

  • Advise on the integration process between your systems and the chosen payment provider.

  • Provide guidance on technical requirements, API integration, and customization options to ensure smooth onboarding.

  • Support in setting up test environments, conducting integration testing, and verifying the payment provider's functionality.
Relationship Management & Performance Monitoring
  • Offer ongoing vendor management services to maintain a healthy relationship with the payment provider.

  • Monitor performance metrics, transaction success rates, and customer support responsiveness to ensure service quality.

  • Provide periodic reviews and assessments to identify opportunities for improvement and potential alternatives in the market
Software Delivery Teams
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Software Delivery Teams
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